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Viewing Billing and Usage Information

Admin users in your SignalFx organization can view the billing and usage information for the organization as a whole.

Note

The information in this document applies to organizations whose subscription plan is based on the number of hosts or metrics that SignalFx is monitoring for you. If your organization’s usage is based on the rate at which you are sending datapoints to SignalFx (DPM), see View Usage Information (DPM plans only).

About usage reports

SignalFx provides summary and detail reports to help you understand and manage the data SignalFx is monitoring for you.

  • The Monthly Usage report, available on the Summary tab, shows the number of hosts, containers, custom metrics, and high resolution metrics sending in data for each hour within the month.
  • The Metrics by Dimension report, available on the Details tab, shows on a daily basis the number of datapoints and time series for a given dimension value, as well as its average reporting frequency. It is useful for understanding the nature of the data your organization is sending so you can tune it accordingly. For example, you might notice that there are some metrics that you do not want to send at all, and conversely, you might see that there are some metrics that you want to send at a higher resolution.

Tip

If you have switched from a DPM-based subscription plan to a plan that is based on the number of hosts or metrics that SignalFx is monitoring for you, older reports on the Summary tab will indicate that they represent DPM-based data. Reports on the Details tab are not available for dates prior to changing your subscription.

Using the billing and usage page

To view available usage reports, open the Settings menu at far right on the navigation bar, hover over Organization Settings, and then select Billing & Usage. You see a chart showing your current usage numbers for hosts, containers, custom metrics, and high-resolution metrics.

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Below the chart, you may see additional charts representing usage trends that you can customize to show different data or different time periods.

To view usage reports available for download, click Usage Reports. The reports available on the Summary tab will be shown.

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Different reports are available on the Summary and Details tabs. Clicking on the icon for a report will download the report. (In some browsers, you might have to right click on the icon and save the report.) All reports are tab-separated text files. They are designed to be imported into a spreadsheet application, such as Microsoft Excel, Google Sheets or Apple Numbers.

Monthly Usage report

This report is available on the Summary Reports tab. For each hour within the month (or month to date, for the current month), this report shows the number of hosts and containers being monitored, and the number of custom metrics and high-resolution metrics being sent to SignalFx. It follows your billing period, and uses the month in which a billing period starts as the label in the report link. For example, if your billing period starts on the 10th of the month, then a link for ‘March 2018’ will cover the period of March 10 through April 9, 2018.

The report has 6 columns:

  • Date

    Follows the mm/dd/yy format

  • Hour Ending

    Follows the 24 hour hh:mm UTC format. For example, 01:00 indicates the hour from midnight to 1:00 AM UTC.

  • # Hosts

    The number of hosts that sent data during the specified hour

  • # Containers

    The number of containers that SignalFx monitored during the specified hour

  • # Custom Metrics

    The number of non-high-resolution custom metrics that were sent to SignalFx during the specified hour

  • # High Res Metrics

    The number of high-resolution metrics that were sent to SignalFx during the specified hour

In general, this report is useful if you want to determine whether your usage is in line with your subscription plan. Using the data, it is easy for you to calculate your average usage, how many hours in the month you have been over or under your plan, and by how much.

Monthly Usage, including child organizations

If you are working in a SignalFx organization that has a parent-child relationship with other organizations, you will see an option for the summary report that includes information on child organizations. Like the Monthly Usage report, this report shows hourly information for hosts, containers, custom metrics, and high-resolution custom metrics. However, this report also includes this data for all child organizations.

Metrics by Dimension report

This report, available on the Details tab, shows on a daily basis the number of datapoints and time series for a given dimension value, as well as its average reporting frequency (resolution). Reports are for the 24-hour period (in UTC) represented by that date.

You can select or type in a date for this report. Data is retained for a limited amount of time; dates for which data is not available cannot be selected.

Report format

The report is a tab-separated text file. It is designed to be imported into a spreadsheet application, such as Microsoft Excel, Google Sheets or Apple Numbers.

Report contents

The report has six columns:

  • Dimension Name

  • Dimension Value

    Dimension Name and Dimension Value are the key/value pairs of the dimensions that are sent in with your metrics. Unique combinations of dimensions and metrics are represented as time series in SignalFx.

  • Number of Contributing Metric Time Series

    The number of metric time series associated with the dimension name and value.

  • Total Datapoints Received per Day

    The total number of datapoints received by SignalFx during the 24 hour period represented by the date of the report, again as associated with the dimension name and value.

  • Average Reporting Frequency for the Day

    The time (in seconds) between successive datapoints, averaged across the number of time series associated with the dimension name and value, and over the course of the 24 hour period represented by the date of the report. For example, a value of 10 means the data is being sent every 10 seconds, i.e. has a 10s frequency; a value of 60 means that the data is being sent every minute, i.e. has a 1m frequency; and a value of 300 means that the data is being sent every 5 minutes, i.e. has a 5m frequency, as is the case with standard AWS CloudWatch metrics.

    Note that frequency is calculated as an average across all of the time series associated with the relevant dimension value, rather than measured for each individual time series. As a result, it may contain outliers (e.g. a time series that is reporting more slowly or with greater jitter or lag) that skew the average. For example, for data being sent every 5 minutes (300 seconds), you might see a value of 280, or a value of 315. Frequency should be treated as an approximate value that guides what you do with your metrics, rather than a way of auditing the precise timing of them.

  • Number of Contributing Metric Time Series Which Were Created Today

    The number of metric time series associated with the dimension name and value that were created over the course of the 24 hour period represented by the date of the report.