Docs » Detectors and Alerts » View Alerts

View Alerts 🔗

As discussed in Detectors and Alerts, alerts are triggered by rules contained in detectors. You can view currently active alerts on the Alerts page or in the Infrastructure Navigator.

Viewing active alerts on the Alerts page 🔗

To review all the active alerts in your organization, hover over Alerts in the navigation bar and select Active Alerts. This tab displays counters that indicate the number of active alerts in your organization at each severity level.

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Tip

A maximum of 1000 alerts can be displayed. If you can’t find a particular alert you are searching for, consider using a filter to reduce the number of matching alerts.

Below the counters is a list of all active alerts. If the notification for an alert was muted, an indicator will be displayed next to the alert.

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Click any item in the list to view details about the alert. In the details popup, you can click Resolve to set the alert’s status to “Resolved”, click View in detector to open the detector that triggered the alert (see Viewing active alerts for a specified detector), or click Close to return to the alerts list.

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You can resolve an alert without viewing its details; select Resolve from the alert’s Actions menu. Similarly, you can open the detector that triggered the alert without viewing the alert details; click the name of the detector in the list of active alerts.

Filtering alerts 🔗

You can click on any of the five large alert counters to drill down into alerts of that single severity level; a filter for severity level is added. Clicking on the same counter again removes the filter, and returns you to the previously displayed counters. Clicking on a different counter changes the severity level in the filter.

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You can also use the Filter field to show only alerts that are relevant to particular tags or dimensions. In the example below, clicking Apply will filter the Active Alerts tab to show alerts from two AWS availability zones.

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Grouping alerts by specified properties 🔗

Use the Group by field to group the alerts by one or more properties. In the example below, the counters are grouped by host, and instead of a list of alerts, you see alert counters for each group. This feature allows you to do a hierarchical grouping (up to two levels).

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When you are using the Group by fields, you can drill down into the smaller counters to see only alerts for the selected group. In this case, drilling down adds two filters, one for severity level and one for the group. As above, clicking on the large alert counters removes or toggles severity filters. To return to the original set of alerts for the entire organization, manually delete the filter for the group.

Viewing active alerts for a service µAPM monitors 🔗

View active alerts for services you monitor with µAPM from the Monitoring tab in the µAPM page or from the Alerts page in SignalFx.

On the µAPM page, active alerts appear as colored borders around services in the service list and the service map in the Monitoring tab. Select a service with an active alert to view any active alerts for the service.

View alerts from the µAPM page 🔗

To view alerts from the µAPM page without leaving the µAPM page, follow these steps:

  1. In SignalFx, select the µAPM page.
  2. From the service list, select a service with a colored border.
  3. Select the active alert you want to view.

Transfer active alert context from the µAPM page to the Alerts page 🔗

Use the service map to view active alerts in the Alerts page. Follow these steps to transfer context for a service from the µAPM page to the Alerts page:

  1. In SignalFx, select the µAPM page.
  2. From the service map, select a service with a colored border. This displays the service along with any inbound and outbound dependencies.
  3. Click # active alerts, where # is the number of active alerts for the service.

View services from the Alerts page 🔗

To view active alerts for services without selecting a specific service, use the Alerts page. Follow these steps to view active alerts from the Alerts page:

  1. In SignalFx, select the Alerts page.
  2. Select the Active Alerts tab.
  3. Specify µAPM Filters to view alerts for a particular service.
    1. Select the service you want to view alerts for.
    2. Optionally, select one or more endpoints for the service you want to view active alerts for.
    3. If the service exists in more than one environment, you can also drill down into a specific environment.

Viewing active alerts for a specified detector 🔗

To view or hide active alerts for a detector, hover over Alerts in the navigation bar and select Detectors. This tab displays a list of your organization’s detectors. Click the icon to the left of a detector name to view or hide its active alerts.

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Clicking on a detector name opens the detector. When you open a detector, a counter showing the number of active alerts for each rule is displayed.

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Click any of the counters to view a list of active alerts for that rule.

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If there are multiple filters in the view, you can remove any of them to see a wider range of alerts for that detector. In the following illustration, the filter for severity level has been removed.

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Viewing active alerts in the Infrastructure Navigator 🔗

As discussed in Using the information tabs in Infrastructure Navigator, you can also see a list of active alerts when you are viewing multiple hosts in the Infrastructure Navigator. The Alerts tab displays the subset of alerts that are active for your current view (collectd hosts, AWS instances), etc. To view the Infrastructure Navigator, click Infrastructure on the navigation bar.