Docs » Available host and application monitors » Conviva Real-Time/Live video play

Conviva Real-Time/Live video play 🔗

The Splunk Distribution of OpenTelemetry Collector uses the Smart Agent receiver with the Conviva monitor type to pull Real-Time/Live video playing experience metrics from Conviva.

This integration uses version 2.4 of the Conviva Experience Insights REST APIs.

Only Live conviva metrics listed on the Conviva Developer Community page are supported. All metrics are gauges. The Conviva metrics are converted to Splunk Observability Cloud metrics with dimensions named account and filter. The account dimension is the name of the Conviva account and the filter dimension is the name of the Conviva filter applied to the metric. In the case of MetricLenses, the constituent MetricLens metrics and MetricLens dimensions are included. The values of the MetricLens dimensions are derived from the values of the associated MetricLens dimension entities.

Benefits 🔗

After you configure the integration, you can access these features:

  • View metrics. You can create your own custom dashboards, and most monitors provide built-in dashboards as well. For information about dashboards, see View dashboards in Observability Cloud.

  • View a data-driven visualization of the physical servers, virtual machines, AWS instances, and other resources in your environment that are visible to Infrastructure Monitoring. For information about navigators, see Splunk Infrastructure Monitoring navigators.

  • Access the Metric Finder and search for metrics sent by the monitor. For information, see Use the Metric Finder.

Installation 🔗

Follow these steps to deploy this integration:

  1. Deploy the Splunk Distribution of OpenTelemetry Collector to your host or container platform:

  2. Configure the monitor, as described in the Configuration section.

  3. Restart the Splunk Distribution of OpenTelemetry Collector.

Configuration 🔗

To use this integration of a Smart Agent monitor with the Collector:

  1. Include the Smart Agent receiver in your configuration file.

  2. Add the monitor type to the Collector configuration, both in the receiver and pipelines sections.

Example 🔗

To activate this integration, add the following to your Collector configuration:

receivers:
  smartagent/conviva:
    type: conviva
    ...  # Additional config

Next, add the monitor to the service > pipelines > metrics > receivers section of your configuration file:

service:
  pipelines:
    metrics:
      receivers: [smartagent/conviva]

Configuration settings 🔗

The following table shows the configuration options for this integration:

Option

Required

Type

Description

pulseUsername

yes

string

Conviva Pulse username required with each API request.

pulsePassword

yes

string

Conviva Pulse password required with each API request.

timeoutSeconds

no

integer

(default: 10)

metricConfigs

no

list of objects (see below)

Conviva metrics to fetch. The default is quality_metriclens metric with the “All Traffic” filter applied and all quality_metriclens dimensions.

The nested metricConfigs configuration object has the following fields:

Option

Required

Type

Description

account

no

string

Conviva customer account name. The default account is fetched used if not specified.

metricParameter

no

string

(default: quality_metriclens)

filters

no

list of strings

Filter names. The default is All Traffic filter.

metricLensDimensions

no

list of strings

MetricLens dimension names. The default is names of all MetricLens dimensions of the account

excludeMetricLensDimensions

no

list of strings

MetricLens dimension names to exclude.

maxFiltersPerRequest

no

integer

Max number of filters per request. The default is the number of filters. Multiple requests are made if the number of filters is more than maxFiltersPerRequest (default: 0)

Metrics 🔗

The following metrics are available for this integration:

Notes 🔗

  • Learn more about the available metric types in Observability Cloud.

  • Default metrics are those metrics included in host-based subscriptions in Observability Cloud, such as host, container, or bundled metrics. Custom metrics are not provided by default and might be subject to charges. See more about metric categories.

  • To add additional metrics, see how to configure extraMetrics using the Collector.

Troubleshooting 🔗

If you are not able to see your data in Splunk Observability Cloud, try these tips:

To learn about even more support options, see Splunk Customer Success.