Docs » Get started with the Splunk Distribution of OpenTelemetry Collector » Troubleshoot issues when collecting data » Open a support request

Open a support request 🔗

If you are an existing customer and are unable to determine why something is not working, you can file a new case using the Splunk Support Portal at Support and Services. Otherwise, contact Splunk Customer Support.

See Gather information to open a support request for the information you need to gather before filing a new case.